I thought I was being a tough customer and wanted to keep my side of bargains. I had damaged a hearing aid and the Office of Hearing Services would not subsidize the cost as it was due to my fault that the hearing aid got damaged. The friendly staff at Global Hearing directed me to the manager who invited me in for a detailed discussion. We discussed all the options based on the cost (being my main concern), but the manager showed that the cost was his least concern. He first directed me to the Audiologist to find the best suitable product for me and once I noticed the difference both in services and product, the prices became least important for me as well. I am glad I made that decision to call Global Hearing.

- Arnu Hlupar

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